We are committed to providing you with a delightful shopping experience, which includes seamless shipping and delivery of your favorite women's clothing. Please read our shipping policy to understand our process and how it impacts your order.

1. Order Processing Time:

• All orders are processed within 1-3 business days after the order is placed. Business days do not include weekends or public holidays.

2. Shipping Methods and Delivery Time:

• We offer standard shipping options to domestic and international customers.
• Domestic Shipping:
  • Standard Shipping: Delivery typically takes 3-7 business days.
  • Express Shipping: For those who can't wait to get their hands on the products, we offer an express shipping option, which takes 1-3 business days for delivery.
• International Shipping:
  • At this time, we are not offering international shipping.
    

3. Shipping Rates:

• Domestic Shipping: We offer weight-based shipping for domestic orders, regardless of the order size or weight.

4. Tracking Your Order:

• Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your package during transit until it reaches your doorstep.

5. Address Accuracy:

• Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or lost packages resulting from inaccurate address details.

6. Order Tracking and Customer Support:

• If you have any questions or concerns about your order's shipment, feel free to contact our customer support team at lisa@yourcustomerservice.net. We are here to assist you and provide updates on your order status.

7. Delivery Delays:

• While we strive to meet the estimated delivery times, please understand that external factors beyond our control, such as weather conditions, postal delays, or customs processing, may occasionally cause delays. We appreciate your patience in such situations.

8. Lost or Damaged Packages:

• In the rare event that your package is lost or damaged during transit, please reach out to our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.

9. Order Modifications and Cancellations:

• If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but keep in mind that if your order has already been shipped, modifications or cancellations may not be possible.

10. Returns and Exchanges:

• For information on our returns and exchanges policy, please refer to our dedicated "Return Policy" page.

By placing an order with Liv & Sage, you agree to abide by the terms and conditions outlined in this shipping policy. We value your business and are dedicated to making your shopping experience a pleasurable one. Should you have any further inquiries, please don't hesitate to get in touch with our customer support team.

Please note that this shipping policy is subject to change without prior notice. The most up-to-date version will always be available on our website.